September 2024 Maintenance in Review

Over the past month, we've been busy addressing a wide range of property maintenance issues. To give you a clearer picture of what challenges are most common, we’ve reviewed the data on maintenance reports and are sharing the key trends with you.

Here’s what we found based on the issues reported during September 2024, broken down by category and frequency:

1. Boiler and Heating System Failures

In September 2024, 32% of all maintenance reports were related to boiler breakdowns and heating system malfunctions. As temperatures begin to drop, the demand for heating systems rises, making this a significant concern for both tenants and landlords. Failing to address boiler issues early could result in costly repairs or emergency callouts.

Tip for Landlords: An annual service can reduce the risk of unexpected breakdowns. Consider booking your boiler checks early in the season—before demand spikes.

Tip for Tenants: If you notice unusual noises or inconsistent heat, don’t delay in reporting these issues. The earlier they’re addressed, the less likely you’ll face prolonged discomfort in colder weather.

2. Plumbing Leaks and Blockages

Plumbing issues accounted for 25% of all reported problems in September 2024, with tenants frequently reporting leaking pipes, clogged sinks, and slow drains. Leaks left unattended can cause significant property damage and lead to higher water bills.

Tip for Landlords: Conduct regular plumbing inspections and ensure tenants are aware of how to properly maintain drains and pipes.

Tip for Tenants: Report even minor leaks immediately. Staying on top of small issues can prevent larger, more expensive repairs.

3. Electrical Faults and Power Issues

Electrical problems comprised 18% of logged maintenance requests. These included issues such as power outages, faulty wiring, and malfunctioning lighting. Electrical issues are not just inconvenient but can also pose serious safety risks.

Tip for Landlords: Regular electrical inspections are vital to ensure the safety of your tenants and property, and we would suggest an annual PAT test in conjunction with the the mandatory EICR certificate. Ensure all systems are checked by a qualified electrician.

Tip for Tenants: Report any flickering lights, frequent power outages, or strange electrical behaviour promptly. Do not attempt to fix these issues yourself (unless it's a lightbulb replacement)—leave it to professionals.

4. Damp and Mould Growth

In September, 15% of maintenance reports were related to damp and mould issues. Damp is a persistent problem in properties with poor ventilation or structural leaks, and left untreated, it can become a serious health risk for tenants.

Tip for Landlords: Ensure your property has adequate ventilation in areas prone to moisture. Address leaks quickly to prevent damp from spreading.

Tip for Tenants: Keep areas like kitchens and bathrooms well-ventilated by using extractor fans and opening windows. If you notice any mould growth, report it immediately to prevent further damage.

5. Pest Control Issues

Rounding out the top five issues, pest control complaints accounted for 10% of reports, with tenants noticing an increase in pests as colder weather drives them indoors. From rodents to insects, these problems can escalate quickly if left unaddressed.

Tip for Landlords: Regularly inspect properties for any gaps or openings that might allow pests to enter. Maintain a clean environment to deter infestations.

Tip for Tenants: Ensure food is stored properly and clean up spills immediately. Report any pest sightings as soon as possible to prevent an infestation.

A Proactive Approach to Maintenance

At Property Genius, we’ve addressed 241 reported faults this past month, working quickly and efficiently to resolve problems before they escalate. By staying on top of regular maintenance and ensuring open communication between landlords and tenants, we aim to keep properties in excellent condition year-round.

Preparing for the Colder Months Ahead

With winter fast approaching, landlords and tenants alike should be proactive in preparing properties for the colder weather. Based on our maintenance data, here are a few key recommendations:

• Check insulation: Proper insulation reduces heat loss and can prevent damp and mould issues.
• Clear gutters: Ensure gutters are free from leaves and debris to prevent water damage during heavy rain.
• Schedule inspections: Whether it’s heating, plumbing, or electrical systems, booking routine inspections now can prevent emergencies later.

If you’re a landlord or tenant experiencing any of the issues mentioned above, or if you’d like further advice on how to prevent them, feel free to reach out to our team. We’re here to help you keep your property safe, comfortable, and well-maintained!